We know that good customer service and a smooth support experience is vital – not only to ensure your uptime, but also to create happy customers!.

We use Zendesk to manage and monitor our performance and to benchmark ourselves against other businesses in our sector – giving us insights into your experiences and enabling us respond and adapt where needed to make ourselves better.

We thought that we would share these stats with you and THANK YOU for giving us your feedback so that we can continue to serve you even better!